Privacy Policy

1. Introduction

Exawatt ("we," "us," or "our") operates an AI agent monitoring and management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the platform.

2. Information We Collect

We collect information in the following categories:

• Account information: Email address, name, and password (stored as a cryptographic hash) when you create an account.
• Usage data: Log data including IP address, browser type, pages visited, time spent, and other diagnostic data generated during your use of the service.
• Agent and task data: Configurations, prompts, outputs, logs, and metadata associated with the AI agents and tasks you create and manage through the platform.
• Billing information: Payment details are processed by our third-party payment processor and are not stored on our servers.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Exawatt platform
• Process transactions and send related information
• Send transactional and administrative communications
• Monitor and analyze usage patterns to improve the service
• Detect, prevent, and address technical issues or abuse
• Comply with legal obligations

4. Data Storage and Security

Your data is stored using Supabase, a PostgreSQL-based managed database platform with industry-standard encryption at rest and in transit. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: With vendors who assist in operating our platform (e.g., cloud hosting, payment processing), bound by confidentiality obligations.
• Legal requirements: When required by applicable law, court order, or government regulation.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Object to or restrict certain processing activities
• Data portability (receive your data in a machine-readable format)

To exercise any of these rights, contact us at privacy@exawatt.ai.

7. Cookies and Tracking

We use cookies and similar tracking technologies to maintain session state and authenticate users. These are essential cookies necessary for the platform to function. We do not use advertising or third-party analytics cookies. You may configure your browser to refuse cookies, but this will prevent you from using authenticated features of the service.

8. Children's Privacy

The Exawatt platform is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date and, where appropriate, by email. Your continued use of the service after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@exawatt.ai.